Our commitments
Carrier vetting is a power asymmetry. One side chooses, the other side hopes to be chosen. A platform built in the middle can tilt the floor in either direction, and most of them have. We made three commitments up front so ours doesn't.
01 · Free for carriers
Carriers are already stretched thin. Fuel, insurance, maintenance, ELD subscriptions, factoring fees, drug testing, IRP, IFTA, broker commissions. If a vetting platform charges them on top of all of that, the platform has quietly picked a side: the broker's. That platform no longer works for the industry. It works for the buyer.
We'd rather not pick that side. There will be no “basic” tier and no “verified” tier for carriers. No pay-to-appear in broker search results. No optional add-on a carrier can buy that affects how a broker perceives them. The rule is simple: carriers never pay us, and carriers never pay for any feature that affects how brokers see them.
When we need revenue, it comes from brokers who choose to subscribe. When we need more revenue, we build more tools for brokers. We don't reach into a carrier's wallet.
02 · No broker ID upload
Freight brokerage is already one of the most regulated small businesses in the country. To operate legally, a broker holds a BMC-84 surety bond or BMC-85 trust fund. They register with FMCSA. They carry errors-and-omissions insurance. They hold an active MC number and a DOT number. These are credentials that already exist, already audited, already on public file.
Asking for a driver's license or a live selfie on top of that doesn't make freight safer. It adds friction at the exact moment a broker is trying a new tool, and it sends a quiet signal about the relationship — that the platform sees the broker the way a bank sees a wire transfer, not the way trade partners see each other.
Our broker verification is the credential that already exists: an active MC number, current authority, current insurance on file at FMCSA. If those are true, you're in. That's always been enough. It will always be enough.
03 · Your data stays yours
When you vet a carrier on VettaVerify, what you looked at and what you decided is your business intelligence. When you trust a carrier, that relationship is your asset. When you flag a carrier internally, that note is your call to make.
FMCSA data is public — we pull it nightly and share it freely, which is why the lookup is free for everyone. But your private notes, your custom trust scores, your booking history, your dispatcher relationships, your internal flags — those are never sold to another broker, never rolled into an aggregate dataset, never exposed to a third party.
When a carrier earns a verified badge on VettaVerify, that verification is shareable because the proof is cryptographic and audit-logged, not because we're running a data exchange behind the scenes. You choose what to share, with whom, and when.
A promise about this page
Principles that can quietly erode are not principles. If we ever decide to charge carriers, require broker ID, or monetize your data, we'll update this page to say so — in plain English, before the change ships. You deserve to see the decision coming.