Last updated: February 23, 2026
These Terms of Service ("Terms") govern your access to and use of the VettaVerify platform, website, and related services (collectively, the "Service") operated by VETTA VERIFY LLC ("VettaVerify," "we," "us," or "our"). By accessing or using the Service, you agree to these Terms.
By creating an account, accessing, or using the Service, you agree to these Terms, our Privacy Policy, and our Acceptable Use Policy. If you do not agree, do not use the Service.
You must be at least 18 years old and authorized to bind the business you represent. You are responsible for ensuring all users under your account comply with these Terms.
Team account owners and administrators are responsible for membership, permissions, and access governance for their workspace.
Paid features may require a subscription. If you purchase a paid plan, you agree to recurring charges, pricing terms, and billing policies presented at checkout or in your billing settings.
The Service may include AI-generated outputs and risk signals (including VettaScore). These are informational tools and not legal, regulatory, underwriting, or professional advice.
The Service supports broker and carrier user roles. Carrier profile and verification data may be available to authorized broker accounts for vetting. Broker private notes and internal vetting details are not shared with carrier users by default.
We may use email one-time passcodes (OTP), SMS one-time passcodes (OTP), magic links, and other verification controls for account authentication and identity workflows.
ELD and location features depend on carrier authorization and third party integration availability.
We own all rights in the Service and related technology, excluding your submitted content and public-source data rights. Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable right to use the Service for internal business use.
You retain ownership of content you submit. You grant us a limited license to host, process, transmit, and display that content solely to provide, secure, support, and improve the Service in accordance with these Terms and our Privacy Policy.
You must comply with our Acceptable Use Policy. We may investigate suspected misuse and enforce restrictions, suspension, or termination.
The Service may rely on third-party providers, integrations, or data sources. Their availability and performance are outside our direct control.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, VETTA VERIFY LLC AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, GOODWILL, OR DATA.
OUR TOTAL AGGREGATE LIABILITY FOR CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE AMOUNTS YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.
You agree to defend, indemnify, and hold harmless VETTA VERIFY LLC and its affiliates, officers, directors, employees, and agents from claims or losses arising from your use of the Service, your content, your violation of these Terms, or your violation of law or third-party rights.
These Terms apply while you use the Service. We may suspend or terminate access for violations, security risk, legal reasons, non-payment, or misuse.
On termination, your right to use the Service ends immediately. Sections that by nature should survive will survive, including ownership, disclaimer, liability limits, indemnification, dispute terms, and general legal provisions.
These Terms are governed by the laws of the State of Tennessee and applicable U.S. federal law, without regard to conflict-of-law rules. Subject to the arbitration clause below, the state and federal courts located in Tennessee have exclusive jurisdiction.
Before filing a claim, you agree to attempt to resolve disputes informally by contacting legal@vettaverify.com. If unresolved after 30 days, either party may pursue binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, unless prohibited by law.
You and VettaVerify agree to bring claims only in an individual capacity and not as a class or representative action, except where prohibited by law. Either party may seek injunctive relief for intellectual property or misuse-related matters in a court of competent jurisdiction.
You represent that you are not subject to sanctions or prohibited from receiving U.S.-origin services under applicable export control or sanctions laws, and you will not use the Service in violation of such laws.
We are not liable for delay or failure caused by events beyond reasonable control, including natural disasters, internet outages, acts of government, labor disruptions, cyberattacks, and third-party service failures.
You may not assign these Terms without our prior written consent. We may assign these Terms in connection with merger, acquisition, reorganization, or sale of assets.
If any provision is held unenforceable, the remaining provisions stay in effect. Failure to enforce a provision is not a waiver of future enforcement.
These Terms, together with the Privacy Policy and Acceptable Use Policy, are the entire agreement between you and VettaVerify regarding the Service. We may update these Terms from time to time by posting the revised version and updating the Last updated date.
Questions about these Terms may be sent to:
VETTA VERIFY LLC
Tennessee, United States
Mailing address available upon request
Email: legal@vettaverify.com